Identity

Verification

Your tier decides how much you can front, and fronting is the whole product, so this is the whole gate. In Nigeria that means NIN and BVN.

Unverified

Confirm your phone and take one errand at a time that fronts no money. Errands with spend start at Verified.

Per errand

₦0

Outstanding

₦0

At a time

—

Requires

Verified email (your login)
Nigeria phone number (+234), entered

Verified

Front up to ₦100,000 on an errand. Post errands with spend.

Per errand

₦100,000

Outstanding

₦200,000

At a time

3 errands

Requires

Phone number confirmed by a one-time code (WhatsApp, SMS or a call); one account per number
NIN
BVN and the Nigeria bank account linked to it (your payout account)

Trusted

Front up to ₦500,000. Lead crews. Priority in the pool.

Per errand

₦500,000

Outstanding

₦1,000,000

At a time

5 errands

Requires

Everything in Verified
Proof of Nigeria address
10 completed errands, no dispute lost

Pro

Front up to ₦1,000,000. High-value and prescription errands.

Per errand

₦1,000,000

Outstanding

₦2,000,000

At a time

10 errands

Requires

Everything in Trusted
50 completed errands, rating ≥ 4.7, no dispute lost
60 days on Zendrun, 15 different requesters

Custody and receipts quiz

required

Five minutes, 8 questions, 7 to pass. Needed before your first errand with spend or goods: custody, receipts, the handover code, attempts, the refusal list, goods value bands, off-platform deals.

Take the quiz

Your checks

·
Nigeria phone number
OTP to your +234 number. Zendrun v1 is live across Nigeria; other countries follow.
·
NIN
Your National Identification Number, matched against the register; the name on it becomes your name here. Checked by a provider, reviewed by a person if it fails.
·
BVN & payout account
Bank Verification Number, matched to the NIN name and date of birth. Never shown to other users. The account you verify it with becomes your payout account; reimbursements and fees go there.
·
Home location
One GPS fix from your phone while you are at home, inside your city. Nothing uploaded, nobody to wait for.

Tier 3 (Pro) isn't a check — it's earned: 50 completed errands, rating 4.7 or better, no dispute lost, 60 days on Zendrun and 15 different requesters. It moves on its own.

Continue verification

How you move

Declared at registration and shown on your profile. Requesters can require it: a cake needs a car, a hard deadline needs a bike. Tick everything you can actually use on the day.

🚶On foot / public transportA bag's worth
🚲BicycleA backpack
🏍MotorbikeA box on the back, fast through traffic
🛺Keke (tricycle)Several bags, a small crate
🚗CarBoot-load; cakes flat, ice cold, high-value out of sight
🚐Van / busBulk and furniture

Claiming a car you don't have gets caught at the first handover photo and costs you the tier.

Launching in Nigeria

v1 is open to Nigerians only: a +234 number to sign up, NIN and BVN to front money, payouts to a Nigeria bank account. More countries come with their own ID schemes and currency.

Why it's strict

A runner fronting ₦150,000 needs the platform to know who they are, and a requester posting that errand needs to know the platform knows. Requesters must be Tier 1 to post errands with spend.